To cancel any membership you're currently on, please log-in through our website here. Once you're in, simply find the Subscription Details tab and tap on Cancel Subscription.
Once you cancel your subscription, your subscription will no longer auto-renew monthly (depending on your plan type) and will stop any charges moving forward.
The cancellation is effective immediately, forfeiting the remaining days of your subscription (if any). You will not receive a refund for the current billing cycle.
If for some reason cancellation does not work for you, we will definitely be able to help you out. You may give us a call at (02) 8626-3803 or chat with us. :)